If you have observed dysfunctional communication that has negatively impacted the organization’s culture, explain why you think the dysfunctional communication has occurred and make recommendations about how it could be improved.
Recognizing Dysfunctional Communications a Means of Improving Organizational Practices By Molly Parsons & Steve Urbanski The study by Parsons and Urbanski, examined a media company’s communication using two theoretical approaches: structuration theory (Giddens) and grounded theory (Strauss). The researchers used a survey, examined the use of communication technologies, and hosted a focus group. They sought […]