What prediction would you make for the success of getting the country general managers in Europe and Japan to adopt the new product? Explain your prediction.

Transferring Innovation across National Boundaries

1. What triggered the new product strategy at Minnesota Biolabs (MB)?
2. What prediction would you make for the success of getting the country general managers in Europe and Japan to adopt the new product? Explain your prediction.
3. What changes might MB make in its design in order to better promote the transfer of new products across national borders?

Making the Problem Worse

1. What went wrong? How can you explain how the technology actually led to more rather than fewer mistakes?
2. What theories of change implementation would have helped the administrators at the Springfield General Hospital solve the problem of medication mistakes?
3. How might you have gone about solving the problem at Springfield General? To what extent, if any, would new technology have been helpful?