Transferring Innovation across National Boundaries
- What triggered the new product strategy at Minnesota Biolabs (MB)?
- What prediction would you make for the success of getting the country general managers in Europe and Japan to adopt the new product? Explain your prediction.
- What changes might MB make in its design in order to better promote the transfer of new products across national borders?
Making the Problem Worse
- What went wrong? How can you explain how the technology actually led to more rather than fewer mistakes?
- What theories of change implementation would have helped the administrators at the Springfield General Hospital solve the problem of medication mistakes?
- How might you have gone about solving the problem at Springfield General? To what extent, if any, would new technology have been helpful?
