Conflict Management and Team Dynamics
Course description: This course addresses team dynamics of organizations in an increasingly complex work environment. Group behavior, team building, and decision making are examined.
1.) Examine the strengths and weaknesses of a team in various situations.
2.) Recommend a process for building an effective team.
3.) Explain how diversity benefits a working team.
4.) MT340-4-Develop team problem-solving procedures.
5.) Develop creative and critical thinking in teams.
6.) Apply conflict management, negotiation, and leadership principles to issues of professional practice.
