Develop a critical understanding of the characteristics of operations systems and the various approaches that may be adopted in their design.

Using other quality tools, determine what needs to be improved in order to eliminate some of the causes of long turnaround times.

The learning outcomes that are being assessed in this assignment are:
a) Develop a critical understanding of the characteristics of operations systems and the various approaches that may be adopted in their design.
b) Select and implement appropriate strategies and methods for the quality control and improvement of operations.
c) Apply suitable tools and techniques for control of operations
d) Synthesize and solve complex problems using appropriate techniques.

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