Describe and discuss the “service scape” of your business. What elements of the service scape enhance or detract from service delivery performance and customer satisfaction?

I need you to answer the questions in a paragraph form not just a question and an answer. This is the link of the company I want the Paper about, you will find all the info that you need.

The Questions are;

Describe and discuss the “service scape” of your business. What elements of the service scape enhance or detract from service delivery performance and customer satisfaction?

Are customer queues (i.e. waiting lines) involved in this service business? What are the costs and benefits that result from these queues? How are the queues managed? How could they be better manage

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