Brainstorm and list some rude comments that customers can make. While the possibilities can be endless, come up with ten and then rank them from the most offensive to the least offensive.
Responding to Rudeness Brainstorm and list some rude comments that customers can make. While the possibilities can be endless, come up with ten and then rank them from the most offensive to the least offensive. Keep in mind you should respond as a manager who is trying to diffuse a problematic situation. Attached are the […]