What kind of reinforcement schedule is used by Great Northern American to pay salespeople?What kind of rcinforcers does Salatino use to motivate his salespeople?

When hiring telemarketing individuals, he looks for individuals with who have excellent communications skills , are respectful of customers’ points of view, have an .upbeat” attitude, and are highly self-motivated. Salathm also knows that customers rarely show gratitude and his telemarketers must take personal credit for the positive results as well as blame when things […]

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