What Capex Items should the hotel consider adding in their next Budgetary Cycle?
Case Study: Greening the Excelsior Susan Sayles, Director of Marketing for the Excelsior Hotel and Conference Centre, was not happy. She had just heard that one of her competitors, Natural Lodging, had booked some business that she had hopes of getting. The annual conference of CERES was going to Natural Lodging rather than the Excelsior. […]