In 500 words, Explain the success of Costco in terms of the three performance determinants in flexible leadership theory adaptation, efficiency, and human capital.
Case Costco Costco is one of the largest retail sales companies in the United States, and it also has stores in several other countries. Despite low profit margins in the retailing industry, the company is more profitable than most competitors, and it is growing rapidly. In the University of Michigan’s annual survey of customer satisfaction […]