Instructions:
– Please read “Culture and Cognition” attached and go through the materials included (readings and videos) thoroughly.
– Please read “Organizational Change” attached and go through the materials included thoroughly.
– Please read “Zappos” case and “Kotter – Leading Change”.
– Follow the assessment task and guidelines below for the coursework.
Assessment task:
1. Evaluate the holocracy change programme at Zappos. Use Kotter’s change framework to analyse the difficulties Tony is experiencing.
2. The culture of Zappos is often credited with contributing to the company’s success. Given your understanding of organizational culture attached, do you think this is attribution is correct?
3. Zappos employees are renown for being highly motivated. Why do you think they are so motivated?
