ORGANIZATION DEVELOPMENT
Evaluation is a planned process of assessment of the extent to which the work undertaken delivered its intended objectives. Metrics refers to the specific data or measures used to assess the outcome. Whether a specific metric is a valid indicator of an OD initiative will depend on the projects objectives.
The OD Practitioner will;
1. What do you want to get out of the Programme?
2. What would success look like to you?
3. If we were to ask other stakeholders about the desired outcomes they want from this programme, what would they be?
4. What type of metrics will satisfy the key decision makers in this programme?