CULTURAL INTELLIGENCE AND INTERNATIONAL WORKFORCE MANAGEMENT
Managing Global Workers
Doing business all over the globe has become commonplace. 2020 ushered in the Work from Home (WFH) era. You are tasked with developing initial best practices guidelines for managing remote service employees who are geographically diverse. A WFH worldwide staff needs to feel connected so it remains an efficient and engaged workforce across the globe.
Case 2 Resources
Work anywhere, together (2021)
The cross-border pitfalls of ‘working from anywhere’ (2021)
The Global Business Environment (2020)
Global workforce management is complex but more relevant in the remote workplace (2020)
What’s next for remote work: An analysis of 2,000 tasks, 800 jobs, and nine countries (2020)
Case Assignment
Best Practices WFH Newsletter
Research and explain the best practices in managing work from home international employees. Use resources from the last three years.
Present a well-balanced professional discussion of at least three managerial best practices. (500-750 words)
Instead of using APA format, create hyperlinks within the newsletter linking to the sources used for each best practice addressed. The newsletter may be written in 1st person plural (we, our).
