Conflict and negotiation in a healthcare setting: Analyze the key causes of the conflict, barriers to resolution, and effective options for reaching a settlement.

Simulation

The purpose of this paper must demonstrate knowledge and competencies related to conflict and negotiation in a healthcare setting. You must create a conflict scenario based on a conflict (which could be from a specific situation that you witnessed directly) and analyze the key causes of the conflict, barriers to resolution, and effective options for reaching a settlement. The paper will include a brief description of the organizational setting in which the conflict occurred, identify major participants, explore dynamics likely to have caused and/or inflamed the situation, and explain how positions adopted by the persons involved added complexity or provided opportunities to achieve a positive resolution. Include the BATNA as well. The paper must be 12-15 pages in length, not including title page, references, or appendices.

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