Read the ethics case at the end of Chapter 1 titled “Incentives And Ethics: Cross-Selling at Wells Fargo” on page 1-27.
What do you think is the root cause of the opening of those unauthorized accounts?
Do you think it was the right move for the CEO to resign?
If you were the CEO of Wells Fargo, and this occurred, would you step down as CEO? Or would you take action to address what occurred? explain.