Based on the above, you are asked to take as an example a product or a service from an industry that you are familiar with , and critically:
i. Examine the current process design of that product or service in alliance with the 4 Vs model and illustrate the operational process by using either a Flow Chart or Value Stream Map technique.
ii. Discuss how the implementation of Lean Principles and Just -in- Time (JIT) manufacturing may assist in achieving a more flexible and yet efficient process design. Justify your answer by referring to the 5 Performances model.