You are then required to provide relevant examples to explain the importance of selecting an appropriate tone and language and level of formality in management communications, and to devise suitable criteria to assess and make a judgement on the effectiveness of verbal and written communication methods within your area of the organisation.
• Explain the relevance of the communication cycle for effective communication in management .
Explain the communication cycle in own word. Real case scenario example of a communication cycle. Important to include ‘giving feedback’. Example: Questions in an interview
• Explain, with examples, the importance of selecting an appropriate tone, language, and level of formality in management communications.