1. In what ways is the Zara model counterintuitive? In what ways has Zara’s model made the firm a better performer than Gap and other competitors?
2. What do you believe are the most significant long-term threats to Netflix? How is Netflix trying to address these threats? What obstacles does the firm face in dealing with these threats?
3. Spend some time online researching services such as Netflix, Amazon Prime, Hulu, and other streaming movie sites. How do these services compare? What are the advantages and disadvantages of each of these different services?
