Conflict Negotiation in the Workplace
Consider and respond to the following three (3) situations accordingly and submit your written answer for all three scenarios.
• Define the problem
• Identify the individual(s) causing the problem
• Develop at least 2 solutions that will allow the team to continue to work well together.
You are not permitted to develop solutions than include an appeal to management. The problem must be solved in a sensitive and professional manner by resolving relationship problems among the team members.
1. A fellow, employee, Phil, has not been contributing equally to complete the normal weekly work at hand.
What alternatives are these to the course of action your fellow employees want to take? What might you suggest to improve the situation without involving the administration and hurting Phil’s professional reputation?
2. A fellow worker, Alice, has been reporting to the boss the progress of your group in such a way that it appears that she is the central force and the ideal person in the group. This is not true since her contributions have been about equal to the others.
Considering your rank and relationship with Alice, what are your options other than not saying anything?
