Key Supply Chain Topics
Customer Relationship Management
What is the framework for managing relationships with customers?
How is Nike’s PSA structured? Is it beneficial?
Customer Service Management
How efficient is the design of the PSA?
How fast/accurate is Nike responding to events internally and externally?
Demand Management
Describe Nike’s forecasting strategies
How does Nike collect data
How does Nike fulfill customer orders?
Manufacturing/Service Flow Management
Describe Nike’s manufacturing infrastructure
How does Nike fulfill customer orders?
