Point out what is the issue(s) with each survey question, and how would you revise each question.

Point out what is the issue(s) with each survey question, and how would you revise each question.

1. On the scale from 1 to 7, how great is our hard-working customer service team?

2. On the scale from 1 to 7, 1 being “strongly disagree” and 7 being “strongly agree”, how much do you agree with this statement: Minhao is professional and funny.

3. On the scale from 1 to 7, 1 being “strongly disagree” and 7 being “strongly agree”, how much do you agree with this statement: The product facilitated me to meet my OKRs.

4. How often do you check your email in a day?
A. 0-1 time | B. 1-2 times | C. 2-3 times | D. More than 3 times

5. What were your responses to the Facebook post that you saw? (open-ended)

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